TERMS AND CONDITIONS
1. TERMS OF USE (TOU)
A. Acceptance:
These Terms of Use ("TOU") govern your access to and use of the website www.rayacollective.in ("Our Website"), including all content, tools, and services provided.
By accessing or using Our Website, or by clicking "I AGREE," "SUBMIT," or similar, you acknowledge that you have read, understood, and agree to be bound by these TOU, creating a legally binding agreement between you and GS Ecommerce Private Limited ("DesignCafe/We/Us/Our").
These TOU incorporate our Privacy Policy, available on Our Website.
B. Electronic Record:
These TOU are an electronic record under the Information Technology Act, 2000 (India).
C. Changes to TOU:
We may revise these TOU periodically. We will attempt to notify you of significant changes via email or contact information provided during registration.
Your continued use of Our Website after changes constitutes acceptance. If you disagree with changes, you must cease using Our Website and contact happiness@designcafe.com.
1.4. Website Use at Your Risk:
Your use of Our Website is at your sole risk.
Our Website is provided "as is" and "as available," and we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant the accuracy, reliability, or timeliness of content, nor that Our Website will be error-free or uninterrupted.
We are not liable for any damages resulting from delays, failures, interruptions, or data corruption related to your use of Our Website.
2. GENERAL TERMS OF USE
2.1. Ownership and Intellectual Property:
We retain all intellectual property rights in Our Website's content.
DesignCafe trademarks and logos are our property. All other marks are the property of their respective owners.
No license is granted to use any trademarks or logos.
Links to third-party websites are provided for convenience and do not imply endorsement. We are not responsible for third-party content.
All content on Our Website is for personal, non-commercial use only. Reproduction or distribution without our permission is prohibited.
2.2. Eligibility and Use:
You must be legally competent to enter into a contract to use Our Website.
If using Our Website on behalf of a legal entity, you warrant that you have the authority to bind that entity.
2.3. Termination:
We may suspend or terminate your account for violations of these TOU.
We may discontinue services at any time.
Upon termination, we may delete your content without liability.
You remain liable for payments owed for services or products ordered before termination.
2.4. Indemnity:
You agree to indemnify DesignCafe against any claims arising from your use of Our Website, including breaches of these TOU or violations of applicable laws.
2.5. Limitation of Liability:
We are not liable for indirect, incidental, or consequential damages.
Our total liability is limited to the value of your order.
2.6. Entire Agreement:
These TOU constitute the entire agreement between you and DesignCafe.
2.7. Non-Transferability:
Your account is non-transferable.
2.8. Governing Law and Jurisdiction:
These TOU are governed by the laws of India.
The courts in Bengaluru, India, have exclusive jurisdiction.
2.9. Contact Us:
Contact us at happiness@designcafe.com.
2.10. User Content:
All user-submitted content becomes our property.
We have the right to use, reproduce, and distribute user content without compensation.
You warrant that your content does not violate any third-party rights or contain unlawful material.
We may monitor and remove user content.
3. SPECIFIC TERMS OF USE
PART I – INTERIOR SERVICES
3.1. Fee Quotation and Payment:
Quoted rates are estimates and subject to change.
Payment schedule: 10% (non-refundable), 15% (non-refundable), 35% (non-refundable), 40% (non-refundable).
Prices exclude taxes.
Credit card payments incur a 2% surcharge.
Loan approvals are up to the financial entity.
3.2. Delivery Time:
Production begins after 60% payment.
Delivery dates are estimates and may be affected by changes or unforeseen circumstances.
We are not responsible for delays caused by third parties.
3.3. Delay in Completion:
Delays must be for the initial scope of work.
Delays must not be caused by external factors or client delays.
The site must be ready for installation.
3.4. Cancellation, Returns, & Delays:
Returns are not accepted for non-manufacturing defects.
Customized items are non-returnable.
All payments are non-refundable.
3.5. Disclaimer of Warranties:
We disclaim all warranties regarding service availability, accuracy, and reliability.
Manufacturer warranties still apply to products.
3.6. Grievance Redressal:
Contact Amar Krishna Murthy at [email address removed] or 9844101444.
We will acknowledge complaints within 48 hours and redress them within one month.
PART II – SALE OF PRODUCTS
3.7. Products Offered:
We offer furniture, décor, and related products.
Product sales are subject to our sales policies.
We do not warrant product content accuracy.
3.8. Website as Platform:
We are a platform for transactions between you and sellers.
We are not responsible for seller performance or product quality.
We are not the seller.
Seller can cancel orders due to pricing errors.
Product appearance may vary.
Seller warranties apply to products.
Seller information is displayed on Our Website.
Seller contact information is provided upon request.
3.9. Payment Facility:
Payments are processed through third-party providers.
You must provide accurate payment information.
We are not liable for unauthorized card use.
3.10. Grievance Redressal:
Contact Amar Krishna Murthy at [email address removed] or 9844101444.
We will acknowledge complaints within 48 hours and redress them within one month.
This rewritten version aims to be more structured, legally sound, and user-friendly. Always consult with a legal professional to ensure compliance with applicable laws.